"My husband and I were nervous about purchasing our first home. We were both uneducated about the process and had put off buying a home because of our anxieties. We were attracted to Herman's site because we could search the MLS on our own without feeling pressured. Herman exceeded all of our expectations. Friendly, unintimidating, and highly professional — Herman made us feel confident in proceeding with our purchase. Herman guided us through the entire process, was available immediately whenever we called or emailed, and was organized and thoroughly professional. Herman made the whole transaction easy and understandable. Even in the competitive Bay Area real estate market, with a limited budget, Herman had us in a home that met all of our criteria in just over 6 weeks! Herman will be the first person we call when we are ready to sell and buy again." Lisa Smusz
"Simply put, Herman was great. He was industrious, patient, intelligent, extremely knowledgeable about the local market, diplomatic, and a pleasure to work with. The best agent we've ever used (we've been involved in several real estate transactions the past few years)." Karen Barchas
"Thank you for your help and patience. My sons [and I] are quite excited. You were great: creative financing and advice was great." Y.M.
| "Herman was excellent. Being a first time buyer, he was totally compassionate and aware of my concerns and needs and expectations." Buyer |
"Just a note to let you know that we would be quite happy to use you again if we were in the market, or to serve as a reference for your services based on your competent, professional and diligent service to us in the purchase of our son's condo in Concord. The process of locating, securing and closing on the property was as close to painless as any real estate transaction I have ever been involved in. You did your homework, showed us properties that fit our parameters and helped us get our inspections done and get through the closing process with a minimum of effort and aggravation." Peter Behr
"Herman Chan is very responsive and accommodating of clients' needs. He is articulate, knowledgeable, and motivated." Amanda Kobler
"I have worked with Herman and he is such a professional at what he does. He is certainly an asset to your company." Buyer
"Herman was very responsive and was available to us 18 hours of the day/night. Herman was pleasant and professional and a good representative for us. Herman was knowledgeable about the real estate industry. When we went to look for homes in San Jose (out of his usual area) we were impressed that he went down to San Jose early, drove by all of the homes that we were going to see that day, and ensured that they were on the market and fit our needs." Krisztina Kiss, San Jose
"Herman Chan is very helpful and responsive to our inquiries throughout the process. He took our questions very seriously and tried very hard to have them soloved in a timely manner. Mr. Chan is an excellent agent that I will recommend to anyone." Buyer
"My family and I needed to find a house in a good neighborhood within our very tight budget constraints in a short period of time. Herman treated us with respect and worked tirelessly to find us exactly what we were looking for. I never felt that our budget was ever a factor. We were given the same time and effort as his 'million dollar' clients. I have and would continue to recommend Herman to everyone I know who's even thinking about wading through the real estate waters. I could not ask for a better realtor (person) to guide us in this extremely competitive bay area market." Judy McKoy
| "Herman was very helpful during our entire buying process. He was easily accessible and provided constant updates to keep us in the loop. We are first time buyers and would definitely recommend Herman's services to friends and relatives." Buyer |
"We really enjoyed working with Herman. Going into this we knew almost nothing about the process of buying a home. He was very helpful, always ready to answer questions about anything and everything. He looked after our best interests instead of just looking to make a quick buck. I wouldn't hesitate to recommend him to anyone looking to buy." Linda and Eric
"Herman was wonderful. He was in constant communication with me and explained the process completely. He is knowledgable, energetic and fun to talk to. I enjoyed my buying experience due to his enthusiasm and expertise. It was like working with a good friend. I know that in the future, when I'm ready to sell, I will be contacting him again. He obviously loves his work and knows how to make clients happy and comfortable." Buyer
"Everything worked out as we expected. Thanks to your outstanding services (putting this whole deal together) we are VERRRRY happy! As a matter of fact we've already told everybody about Mr. Herman Chan's high standard service. (You will be hearing from our friends and relatives.) Once again, THANK YOU! YOU ARE THE BEST!" RW and CT
"Thank you for everything! I cannot express to you how much we appreciate all of your help and hard work. You have helped make our dreams come true. We are settled and are very happy to be in our home. I still can't believe I can even say that. Again, thank you so much for everything you have done. I have been and will continue to recommend you. Please let us know if there is anything else we can do, especially in regards to expressing our complete satisfaction with your performance." Buyer
"Herman was a pleasure to deal with and could not have been more helpful and knowledgable. I will recommend him to everyone because he did such an outstanding job representing our interests. In particular, his ability to hook us up with a fantastic loan officer made our purchase very trouble free." Buyer
"All I can offer is my grand appreciation and admitation of your unwavering commitment to help us all along the journey — always finding the silver lining in the bleakest of moments and yes, serving up a dish of humor and a side of wit like no other realtor I know!" Luis C.
| "I have dealt with quite a few local realtors in the East Bay in the past. Herman is the most outstanding one. That's why I have used his services twice for my real estate transactions." Jack Liu, El Cerrito/Berkeley |
"Herman was great. When asked he stepped in to take care of issues. He was helpful in narrowing down our search for the right home." Anonymous, San Jose
"We were introduced to Herman and were immediately impressed by his professionalism, promptness, and enthusiasm. We had planned to look at houses for months, due to the lack of our own education of the market and what we could find. Herman listened to what we were looking for and found us our dream home on the second day we looked at houses. I wanted to move quickly through the houses we looked at and Herman suprisingly was able to keep up. Due to everyone's surprise of finding a house so quickly, we were not prepared to make an offer or even conceptualize what that entailed. Herman was very educational, helpful, and able to tell us what we needed to do quickly enough to get us our dream home. We have already referred our friends and family to Herman and will continue to do so. We cannot thank him enough. Please feel free to share any and all of my comments with Herman or anyone else. Thank you again; we couldn't be happier." Joy and Mike
"You are absolutely correct about the services you offer — you're the BEST!!!" Lana O.
"After several real estate transactions with other real estate companies, Herman Chan was a real breath of fresh air. He was straight forward, always proactive and positive, and negotiated a fantastic contract." Anonymous, El Cerrito
"Hi Herman, we've finished with the remodelling (including getting the old kitchen counter permit finalized!) and have settled in nicely in our condo. We absolutely love living in the new condo! We just wanted to thank you again for all your help with the whole home buying process and for your help with the old building permit. Hope things are going well!" BW & TA in San Francisco
"Hi Herman, many thanks for being so thoughtful and responsible. I am blessed to have an agent like you. You are our favorite 'Herman Chen'." Su
"Herman, you blow my mind! I want to acknowledge how much your support, expertise and PRESENCE meant, and means, to me. As you know, the process and timing of (selling my property), couldn't have been better. Getting to know you — your humor, genius and sensitivity — is an honor and I so look forward to our future 'adventures'! Herman you are so tuned in in so many ways. Take gentle care and thank you for your friendship. It is a precious gift." C. Jones
| "Herman Chan is meticulous in addressing every detail and request in a prompt and courteous manner. He seems to always be available, both by phone and e-mail. Herman is a professional — he is most highly recommended." Buyer |
"Herman Chan is very helpful and responsive to our inquiries throughout the process. He took our questions very seriously and tried very hard to have them soloved in a timely manner. Mr. Chan is an excellent agent that I will recommend to any one." Buyer
"Herman was wonderful. He was in constant communication with me and explained the process completely. He is knowledgable, energetic and fun to talk to. I enjoyed my buying experience due to his enthusiasm and expertise. It was like working with a good friend. I know that in the future when I'm ready to sell I will be contacting him again. He obviously loves his work and knows how to make clients happy and comfortable." Flor Gressel
"I just wanted to tell you how much we appreciate all that you did for us. I have worked with quite a few realtors by now, many of them even recommended, and you are by far the BEST! You work really hard and are incredibly dedicated but it was your constant optimism and confidence and that ready smile that made it all so easy and comfortable. Thanks from the bottom of our little hearts; we love our new house." Buyer, El Cerrito
"Real estate in San Francisco, in whatever market, tends to move really fast if the property is good. If you have your heart's desire on a property, Herman is amazing in that he can move quickly to help you with your questions and strategies for a winning bid. That is what happened in our case and we are confident that Herman can work with any client for the same results. We are now happy homeowners in San Francisco!" N & P
"I gave Herman a challenge! Let's sell my house in a neighborhood that has an overabundance of new construction, during a time when the market was in a significant slowdown and my lender has messed up my property taxes so bad I am not sure how to straighten it out. Oh yes, I forgot to mention my HOA had recently filed a lawsuit against my developer. If I was in Herman's shoes I would have walked away, but he took on the challenge with gusto. Through multiple open houses, guidance given to me and more than his share of patience with me, Herman came through. He found a buyer (who needed additional hand holding as well) and worked closely with me through the final sale. It was a great experience despite all the headaches that I put at his feet. I would not hesitate a second in using Herman the next time I buy or sell." John Lyon, San Francisco
"Thank you very, very much. You are an impressive and very professional businessman. We are indebted to you for all the time you have spent." Al and Cindy
"Herman is the best! From the time I officially listed my house with Herman, he was able to sell it in less than one week!
I was one of those people who was conned into a bad refinance deal — my mortgage went from $2,300 per month to $3,800 in less than one year. With no other realistic alternative, I desperately put my house on the market. My house was just one of the hundreds in my neighborhood. Herman made it stand out. Prior to working with Herman — I got ZERO offers and my house was on the market for three long, painful, stressful, horrible months!
Herman came and helped me not only get rid of my house/my nightmare, but he helped me save my credit! From the moment we first touched base, I knew he would get it done. Herman was able to do what I thought was impossible — selling my home in south Hayward.
Herman is knowledgeable, clear, consistent, thorough, motivated to get it done, empowered, fun, direct, and top of it! A true expert in this field — again, Herman is the best!" Raquel J |
"Thanks for getting everything done for us. It has been a long journey. We all worked together aiming for one goal — to buy a condo through you as our agent!" The Jeangs
"I was a scared and excited first time home buyer with lots of ideas and some rather distinct tastes. Herman listened and responded to what I said — then he went a step further by anticipating my needs and acting upon them. Herman faithfully checked new listings and was tireless in his determination to find the right home for me. I've had my new home a month now and am truly pleased. Herman is incredibly professional, intelligent, diligent, detail-oriented and caring. Plus he's a lot of fun. He made my first home buying experience a great one." C.S., Oakland
"Herman was excellent! He knows the market well and we were in escrow within six days! And closed in a very short time!" Anonymous, Berkeley
"It is with great pleasure that we recommend Herman Chan's realty services. My husband and I worked with Herman in the sale of our Berkeley home and we found him to be extremely friendly and easy to work with. Herman was/is always accessible (at all hours of the day) and always with a wealth of resources." Dana Gerstein
| "Thanks so much for all your help! You are the smartest, most reliable and pleasant to work with person I have met in years!" B.E.P. |
"Herman is the most efficient realtor I've ever worked with!"M.B.
"Herman, you are the best. You flawlessly handled every aspect of our first-home purchase, and we could not be more grateful to you for your patience, hard work and expertise. We felt we were in excellent hands throughout the process, and we would not hesitate to recommend you to absolutely anyone buying a home. Thanks for everything!" Shalini and Austin Sharp
"Our home buying experience with Herman was phenomenal. He was always on call, no telephone tag. We closed on our first choice of homes within a month of first meeting Herman. We would heartily recommend hiring him. He listens, acts and gets the results you want and need. When we decide to sell, we know exactly whom to call: HERMAN." Liz & Joel Caldeira
"Herman took care of every detail throughout the selling process and put our interest in the first place. He never pushed us towards a less satisfying offer in order to get a deal earlier. We are totally happy with Herman's service and would recommend him to my friends if they ever had any real estate needs." Louisa Chan, Fremont
| "A tous ceux qui savent lire le français et qui le parlent, sachez qu'Herman est un agent immobilier d'un talent extraordinaire. Dès que je lui donnais les paramètres de ce que je cherchais, il m'envoyait presque sans délais une demi-douzaine de propriétés bien placées, en excellente condition, et à un prix extrêmement raisonnable. D'ailleurs il a des connexions et des contacts dans les domaines qui se rapportent à l'achat d'une maison tels que les assurances, les emprunts, etc., et peut toujours vous faire la recommendation de quelqu'un qui est exemplaire de sa profession. Bref, Herman offre le meilleur et rien que le meilleur. Et il parle français!" ZP, Oakland |
"Herman was super easy to work with and a great tour guide to the wide world of real estate. That really helped us, since it was our first time through the process. He was patient with our decision-making process and was a big help in negotiating during escrow." Rachel and Brett, Oakland
"You're very good and deserve all my business. Trust me I don't give that compliment lightly. Thanks!" Mr. Mckinley
"We had never met Herman or knew his background, but despite that, he was able to meet our needs.... he demonstrated a work ethic beyond his years. We could always get in touch with Herman at any time, day or night, and he was fast, courteous and professional. Thanks, Herman!" The Louies
"Thanks for being such a wonderful agent!" Patti
I'm sure you know I can't say enough about you. You're FABULOUS and you know this. Time is precious, time is money and I thank you for always being there for me 24/7. Odabi
| "Your competency, skill and artistry are exceeded only by your beautiful heart. Thank you for your friendship and excellent assitance with my 'projects'. You help make the journey fun (and funny!!)." CJ |
"Thank you for your help to purchase a home for my son and his future wife. It was an exciting experience for them to buy their first home and to start their new life together. We will keep you in mind if we have any realty transactions in the future. We highly recommend you to our friends. Good luck in your profession." V. Lee
"Herman Chan was extremely accommodating for us out of town first-time buyers. He went out of his way to fit us in on weekends, let us know what houses we would be looking at ahead of time so we could decide which ones we really wanted to see, and really kept with our ideas of what we were looking for. He was always on top of things, investigating questions we might have had, and just really made the whole process very easy! He made a potentially overwhelming situation much more manageable." Brannan & Barbara Gary
"Working with Herman Chan has been absolutely wonderful! Herman is helpful, knowledgeable about the market, and willing to go that extra mile when working with our customers. Herman is bilingual which helps bring him closer to our immigrant and limited-English communities, and he is able to work with all levels of customers, from the first time homebuyer, to the investor. Herman always tries to meets the needs of others, by providing them with options and choices, and he always puts the customer first, by providing excellent service." Jacqueline Rickman
| "Working with Herman was great! He made me feel much more at ease during my first home purchase. He had everything completely organized for me, and always kept in touch. Helpful, friendly, and hard-working... I was very pleased working with him." Janice Lerit, Oakland |
"I cannot say enough good things about Herman. He is thorough, tireless, and most importantly really listened to what we wanted without pressuring us to make an offer on any properties he did not sense were right for us (we looked at over 30 properties with him). Herman helped us tremendously in our first homebuying experience and found us the PERFECT home. Thank you so much Herman! We know you will find so many others their dream homes as you did for us." Buyer
"Mr. Chan has been extremely professional, helpful, and courteous throughout our entire experience. What I liked most about him was the fact that he was ALWAYS available to us (day or night). This meant a lot in terms of having our questions answered in a timely manner and having the whole process run smoothly. When we decide to buy or sell our home in the future, we hope to work with him again. In addition, we will not hesitate to recommend Herman to friends and family as well. He has been absolutely wonderful!" Sonya Karavaras
| "... Herman was amazing..." Buyer |
"Herman was fantastic! He was very patient with us as we learned about the competitive marketplace in the Bay Area, and was a great guide. When we found our new home, he worked diligently to meet our strict deadlines and got us in our home for the holidays. We would recommend him to friends without hesitation!" Buyer
"Herman is extremely hard working, thorough and goes out of his way to provide superb service. He is flexible and accommodating to my immediate needs. I recommend him so highly." Buyer
"Herman was great! He was effecient and thorough and made me feel completely at ease with such a big purchase. Herman is an asset to the Bay Area. When the times comes for me to buy my next home, Herman will be the first person I call." Justin Morrison
"Thank you for all of the support and holding my hand and for dealing with my neurosis!" H.B.
| "Thank you so much! You've taken great care of us, and we really appreciate it." MD & EL |
"We can't thank Herman enough for helping us buy our dream house! He is patient, hardworking, amazingly prompt, informed, and always ready with a smile. As first-time homebuyers who needed some education-by-practice, these traits were incredibly important and led to a very satisfying experience. Go Herman!" Gratefully, Liam and Tina |
